Model for Predicting End User Web Page Response Time

Abstract: Perceived responsiveness of a web page is one of the most important and least understood metrics of web page design, and is critical for attracting and maintaining a large audience. Web pages can be designed to meet performance SLAs early in the product lifecycle if there is a way to predict the apparent responsiveness of a particular page layout. Response time of a web page is largely influenced by page layout and various network characteristics. Since the network characteristics vary widely from country to country, accurately modeling and predicting the perceived responsiveness of a web page from the end user's perspective has traditionally proven very difficult. We propose a model for predicting end user web page response time based on web page, network, browser download and browser rendering characteristics. We start by understanding the key parameters that affect perceived response time. We then model each of these parameters individually using experimental tests and statistical techniques. Finally, we demonstrate the effectiveness of this model by conducting an experimental study with Yahoo! web pages in two countries and compare it with 3rd party measurement application.