Press F1 for help: participatory design for dealing with on-line and real life security of older adults

Abstract: In this paper we present the report on the design and development of a platform for the inter-generational exchange of favors. This platform was designed using participatory design approach during a 24-hour hackathon by a team consisting of younger programmers and older adults. The findings of this report show that inter-generational cooperation in which the older adults serve as representatives of the end user, not only improves the design and development of the application, but also provides an effective method for designing and applying solutions aimed at improving the security of older adults while using online and mobile tools.