Learning to Match

Abstract: Outsourcing tasks to previously unknown parties is becoming more common. One specific such problem involves matching a set of workers to a set of tasks. Even if the latter have precise requirements, the quality of individual workers is usually unknown. The problem is thus a version of matching under uncertainty. We believe that this type of problem is going to be increasingly important. When the problem involves only a single skill or type of job, it is essentially a type of bandit problem, and can be solved with standard algorithms. However, we develop an algorithm that can perform matching for workers with multiple skills hired for multiple jobs with multiple requirements. We perform an experimental evaluation in both single-task and multi-task problems, comparing with the bounded $\epsilon$-first algorithm, as well as an oracle that knows the true skills of workers. One of the algorithms we developed gives results approaching 85\% of oracle's performance. We invite the community to take a closer look at this problem and develop real-world benchmarks.