Uncertainty Management in Software Projects: A Case Study in a Public Company

Abstract: Software development meets the various challenges of rapidly growing markets. To address such challenges projects to design and adopt specific development approaches. However, various project management approaches do not consider the uncertainties that exist in projects. In this paper, we present findings from a case study in which we explore how to apply the Management Uncertainty Software Project (MUPS) approach. We do so by the empirical investigation at a public organization in Brazil. The objective of this study is to contribute to the body of knowledge regarding the potential benefits of MUSP approach. The conclusions of the empirical study will help both researchers and practitioners to understand better which benefits are already being realized in practice, and how they can best be realized.