On-Device Information Extraction from SMS using Hybrid Hierarchical Classification

Abstract: Cluttering of SMS inbox is one of the serious problems that users today face in the digital world where every online login, transaction, along with promotions generate multiple SMS. This problem not only prevents users from searching and navigating messages efficiently but often results in users missing out the relevant information associated with the corresponding SMS like offer codes, payment reminders etc. In this paper, we propose a unique architecture to organize and extract the appropriate information from SMS and further display it in an intuitive template. In the proposed architecture, we use a Hybrid Hierarchical Long Short Term Memory (LSTM)-Convolutional Neural Network (CNN) to categorize SMS into multiple classes followed by a set of entity parsers used to extract the relevant information from the classified message. The architecture using its preprocessing techniques not only takes into account the enormous variations observed in SMS data but also makes it efficient for its on-device (mobile phone) functionalities in terms of inference timing and size.