An Event-Driven Framework for Business Awareness Management

Abstract: Modern organizations need real-time awareness about the current business conditions and the various events that occur from multiple and heterogeneous environments and influence their business operations. Moreover, based on real-time awareness they need a mechanism that allows them to respond quickly to the changing business conditions, in order to either avoid problematic situations or exploit opportunities that may arise in their business environment. In this paper we present BEAM, an event-driven framework that enables awareness about the situations happening in business environments and increases organizations responsiveness to them. We illustrate how BEAM increases the awareness of managers about the running business processes, as well as their flexibility by presenting a practical application of the framework in the transportation and logistics domain.