Explainable Artificial Intelligence (XAI) for Increasing User Trust in Deep Reinforcement Learning Driven Autonomous Systems

Abstract: We consider the problem of providing users of deep Reinforcement Learning (RL) based systems with a better understanding of when their output can be trusted. We offer an explainable artificial intelligence (XAI) framework that provides a three-fold explanation: a graphical depiction of the systems generalization and performance in the current game state, how well the agent would play in semantically similar environments, and a narrative explanation of what the graphical information implies. We created a user-interface for our XAI framework and evaluated its efficacy via a human-user experiment. The results demonstrate a statistically significant increase in user trust and acceptance of the AI system with explanation, versus the AI system without explanation.