Challenges and Considerations with Code-Mixed NLP for Multilingual Societies

Abstract: Multilingualism refers to the high degree of proficiency in two or more languages in the written and oral communication modes. It often results in language mixing, a.k.a. code-mixing, when a multilingual speaker switches between multiple languages in a single utterance of a text or speech. This paper discusses the current state of the NLP research, limitations, and foreseeable pitfalls in addressing five real-world applications for social good crisis management, healthcare, political campaigning, fake news, and hate speech for multilingual societies. We also propose futuristic datasets, models, and tools that can significantly advance the current research in multilingual NLP applications for the societal good. As a representative example, we consider English-Hindi code-mixing but draw similar inferences for other language pairs