Exploring Low-Cost Transformer Model Compression for Large-Scale Commercial Reply Suggestions

Abstract: Fine-tuning pre-trained LLMs improves the quality of commercial reply suggestion systems, but at the cost of unsustainable training times. Popular training time reduction approaches are resource intensive, thus we explore low-cost model compression techniques like Layer Dropping and Layer Freezing. We demonstrate the efficacy of these techniques in large-data scenarios, enabling the training time reduction for a commercial email reply suggestion system by 42%, without affecting the model relevance or user engagement. We further study the robustness of these techniques to pre-trained model and dataset size ablation, and share several insights and recommendations for commercial applications.