Unified Modeling of Multi-Domain Multi-Device ASR Systems

Abstract: Modern Automatic Speech Recognition (ASR) systems often use a portfolio of domain-specific models in order to get high accuracy for distinct user utterance types across different devices. In this paper, we propose an innovative approach that integrates the different per-domain per-device models into a unified model, using a combination of domain embedding, domain experts, mixture of experts and adversarial training. We run careful ablation studies to show the benefit of each of these innovations in contributing to the accuracy of the overall unified model. Experiments show that our proposed unified modeling approach actually outperforms the carefully tuned per-domain models, giving relative gains of up to 10% over a baseline model with negligible increase in the number of parameters.