MulZDG: Multilingual Code-Switching Framework for Zero-shot Dialogue Generation

Abstract: Building dialogue generation systems in a zero-shot scenario remains a huge challenge, since the typical zero-shot approaches in dialogue generation rely heavily on large-scale pre-trained language generation models such as GPT-3 and T5. The research on zero-shot dialogue generation without cumbersome LLMs is limited due to lacking corresponding parallel dialogue corpora. In this paper, we propose a simple but effective Multilingual learning framework for Zero-shot Dialogue Generation (dubbed as MulZDG) that can effectively transfer knowledge from an English corpus with large-scale training samples to a non-English corpus with zero samples. Besides, MulZDG can be viewed as a multilingual data augmentation method to improve the performance of the resource-rich language. First, we construct multilingual code-switching dialogue datasets via translation utterances randomly selected from monolingual English datasets. Then we employ MulZDG to train a unified multilingual dialogue model based on the code-switching datasets. The MulZDG can conduct implicit semantic alignment between different languages. Experiments on DailyDialog and DSTC7 datasets demonstrate that MulZDG not only achieve competitive performance under zero-shot case compared to training with sufficient examples but also greatly improve the performance of the source language.