Factors that Contribute to the Success of a Software Organisation's DevOps Environment: A Systematic Review

Abstract: This research assesses the aspects of software organizations' DevOps environments and identifies the factors contributing to these environments' success. DevOps is a recent concept, and many organizations are moving from old-style software development methods to agile approaches such as DevOps. However, there is no comprehensive information on what factors impact the success of the DevOps environment once organizations adopt it. This research focused on addressing this gap through a systematic literature review. The systematic review consisted of 33 articles from five selected search systems and databases from 2015 to 2021. Based on the included articles, 15 factors were identified and grouped into four categories: Collaborative Culture, Organizational Aspects, Tooling and Technology, and Continuous Practices. In addition, this research proposes a DevOps environment success factors model to potentially contribute to DevOps research and practice. Recommendations are made for additional research on the effectiveness of the proposed model and its success factors.