Exploring the Enablers of Digital Transformation in Small and Medium-Sized Enterprise

Abstract: Recently, digital transformation has caught much attention of both academics and practitioners. With the advent of digital technologies, small-and-medium-sized enterprises (SMEs) have obtained the capacity to initiate digital transformation initiatives in a similar fashion to large-sized organizations. The innate characteristics of digital technologies also favor SMEs in promoting initiation of digital transformation. However, the process digital transformation in SMEs remains a black box and the existing findings of digital transformation in SMEs are limited and remain fragmented. Considering the important contribution SMEs can offer to nations and economies; it is timely and relevant to conduct a profound analysis on digital transformation in SMEs. By conducting a thorough review of existing related literature in management, information systems, and business disciplines, this book chapter aims to understand both internal and external enablers of the digital transformation in SMEs.