Building resilient organizations: The roles of top-down vs. bottom-up organizing

Abstract: Organizations face numerous challenges posed by unexpected events such as energy price hikes, pandemic disruptions, terrorist attacks, and natural disasters, and the factors that contribute to organizational success in dealing with such disruptions often remain unclear. This paper analyzes the roles of top-down and bottom-up organizational structures in promoting organizational resilience. To do so, an agent-based model of stylized organizations is introduced that features learning, adaptation, different modes of organizing, and environmental disruptions. The results indicate that bottom-up designed organizations tend to have a higher ability to absorb the effects of environmental disruptions, and situations are identified in which either top-down or bottom-up designed organizations have an advantage in recovering from shocks.