ToxBuster: In-game Chat Toxicity Buster with BERT

Abstract: Detecting toxicity in online spaces is challenging and an ever more pressing problem given the increase in social media and gaming consumption. We introduce ToxBuster, a simple and scalable model trained on a relatively large dataset of 194k lines of game chat from Rainbow Six Siege and For Honor, carefully annotated for different kinds of toxicity. Compared to the existing state-of-the-art, ToxBuster achieves 82.95% (+7) in precision and 83.56% (+57) in recall. This improvement is obtained by leveraging past chat history and metadata. We also study the implication towards real-time and post-game moderation as well as the model transferability from one game to another.