A Guided Tour Study of the Untidy But Inspirational PIM of Visual Artists

Abstract: While all individuals deal with increasingly large amounts of digital information in their everyday lives and professionally, prior works suggest visual artists have unique information management practices and challenges. This study therefore examined the personal information management (PIM) practices and challenges of six practising visual artists using guided tours and short interviews. It was found that the visual artists had some unique practices connected to their strong emphasis on serendipity, inspiration, and visual dimensions of information. Like non-artists, the participants faced challenges across all phases of PIM, chiefly an excess of information and fragmented organisation, and they found it especially hard to assess how personal and valuable their information could be. After characterising this rarely discussed PIM demographic, we draw on the findings to provide concrete recommendations for artists doing PIM, for information and cultural heritage institutions, and for designers of PIM software.