The impact of no-code on digital product development

Abstract: Low- and no-code platforms (LCNC) have become more popular than ever (Kulkarni, 2021), with low-code broadly adopted to optimise internal business processes. Increasingly, startups build their primary software product using no-code platforms (Palios, 2022). This paper explores why entrepreneurs choose no-code platforms to build, launch and scale a software product, what benefits and limitations no-code has, and why they might transition to custom-developed solutions later. Ten semi-structured interviews with successful projects and no-code startup founders were conducted. The results show that speed, cost savings and the lack of coding knowledge are the primary reasons entrepreneurs choose no-code initially. Challenges are diverse and depend on the no-code platform, the maker's skill and the product. The impact of no-code on established product development/product management frameworks and the maker's role are discussed.