Using Text Injection to Improve Recognition of Personal Identifiers in Speech

Abstract: Accurate recognition of specific categories, such as persons' names, dates or other identifiers is critical in many Automatic Speech Recognition (ASR) applications. As these categories represent personal information, ethical use of this data including collection, transcription, training and evaluation demands special care. One way of ensuring the security and privacy of individuals is to redact or eliminate Personally Identifiable Information (PII) from collection altogether. However, this results in ASR models that tend to have lower recognition accuracy of these categories. We use text-injection to improve the recognition of PII categories by including fake textual substitutes of PII categories in the training data using a text injection method. We demonstrate substantial improvement to Recall of Names and Dates in medical notes while improving overall WER. For alphanumeric digit sequences we show improvements to Character Error Rate and Sentence Accuracy.