ViCGCN: Graph Convolutional Network with Contextualized Language Models for Social Media Mining in Vietnamese

Abstract: Social media processing is a fundamental task in natural language processing with numerous applications. As Vietnamese social media and information science have grown rapidly, the necessity of information-based mining on Vietnamese social media has become crucial. However, state-of-the-art research faces several significant drawbacks, including imbalanced data and noisy data on social media platforms. Imbalanced and noisy are two essential issues that need to be addressed in Vietnamese social media texts. Graph Convolutional Networks can address the problems of imbalanced and noisy data in text classification on social media by taking advantage of the graph structure of the data. This study presents a novel approach based on contextualized LLM (PhoBERT) and graph-based method (Graph Convolutional Networks). In particular, the proposed approach, ViCGCN, jointly trained the power of Contextualized embeddings with the ability of Graph Convolutional Networks, GCN, to capture more syntactic and semantic dependencies to address those drawbacks. Extensive experiments on various Vietnamese benchmark datasets were conducted to verify our approach. The observation shows that applying GCN to BERTology models as the final layer significantly improves performance. Moreover, the experiments demonstrate that ViCGCN outperforms 13 powerful baseline models, including BERTology models, fusion BERTology and GCN models, other baselines, and SOTA on three benchmark social media datasets. Our proposed ViCGCN approach demonstrates a significant improvement of up to 6.21%, 4.61%, and 2.63% over the best Contextualized LLMs, including multilingual and monolingual, on three benchmark datasets, UIT-VSMEC, UIT-ViCTSD, and UIT-VSFC, respectively. Additionally, our integrated model ViCGCN achieves the best performance compared to other BERTology integrated with GCN models.