Language Models Hallucinate, but May Excel at Fact Verification

Abstract: Recent progress in NLP owes much to remarkable advances in LLMs. Nevertheless, LLMs frequently "hallucinate," resulting in non-factual outputs. Our carefully-designed human evaluation substantiates the serious hallucination issue, revealing that even GPT-3.5 produces factual outputs less than 25% of the time. This underscores the importance of fact verifiers in order to measure and incentivize progress. Our systematic investigation affirms that LLMs can be repurposed as effective fact verifiers with strong correlations with human judgments. Surprisingly, FLAN-T5-11B, the least factual generator in our study, performs the best as a fact verifier, even outperforming more capable LLMs like GPT3.5 and ChatGPT. Delving deeper, we analyze the reliance of these LLMs on high-quality evidence, as well as their deficiencies in robustness and generalization ability. Our study presents insights for developing trustworthy generation models.