Pricing-driven Development and Operation of SaaS : Challenges and Opportunities

Abstract: As the Software as a Service (SaaS) paradigm continues to reshape the software industry, a nuanced understanding of its operational dynamics becomes increasingly crucial. This paper delves into the intricate relationship between pricing strategies and software development within the SaaS model. Using PetClinic as a case study, we explore the implications of a Pricing-driven Development and Operation approach of SaaS systems, highlighting the delicate balance between business-driven decision-making and technical implementation challenges, shedding light on how pricing plans can shape software features and deployment. Our discussion aims to provide strategic insights for the community to navigate the complexities of this integrated approach, fostering a better alignment between business models and technological capabilities for effective cloud-based services.