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AsthmaBot: Multi-modal, Multi-Lingual Retrieval Augmented Generation For Asthma Patient Support

Published 24 Sep 2024 in cs.AI and cs.CL | (2409.15815v1)

Abstract: Asthma rates have risen globally, driven by environmental and lifestyle factors. Access to immediate medical care is limited, particularly in developing countries, necessitating automated support systems. LLMs like ChatGPT (Chat Generative Pre-trained Transformer) and Gemini have advanced natural language processing in general and question answering in particular, however, they are prone to producing factually incorrect responses (i.e. hallucinations). Retrieval-augmented generation systems, integrating curated documents, can improve LLMs' performance and reduce the incidence of hallucination. We introduce AsthmaBot, a multi-lingual, multi-modal retrieval-augmented generation system for asthma support. Evaluation of an asthma-related frequently asked questions dataset shows AsthmaBot's efficacy. AsthmaBot has an added interactive and intuitive interface that integrates different data modalities (text, images, videos) to make it accessible to the larger public. AsthmaBot is available online via \url{asthmabot.datanets.org}.

Authors (2)

Summary

  • The paper introduces AsthmaBot, an innovative multi-modal, multi-lingual Retrieval Augmented Generation (RAG) system designed to provide automated support for asthma patients.
  • AsthmaBot enhances large language models by retrieving information from text, images, and videos and translating non-English queries, demonstrating improved accuracy in answering asthma-related FAQs compared to baselines.
  • This work highlights the potential of RAG systems for domain-specific healthcare support and suggests future research areas include improving data curation and expanding to other medical conditions.

AsthmaBot: Multi-modal, Multi-Lingual Retrieval Augmented Generation For Asthma Patient Support

The paper "AsthmaBot: Multi-modal, Multi-Lingual Retrieval Augmented Generation For Asthma Patient Support" introduces an innovative system aimed at supporting individuals with asthma through automated, interactive assistance. The increasing global prevalence of asthma and the associated healthcare challenges, particularly in regions with limited medical resources, underscore the necessity for such a system. AsthmaBot leverages the capabilities of LLMs while addressing their limitations, notably the tendency to produce factually incorrect outputs—commonly referred to as hallucinations.

AsthmaBot distinguishes itself by integrating multi-lingual and multi-modal components into its retrieval-augmented generation (RAG) architecture. Traditional LLMs, such as ChatGPT and LLaMA 2, have advanced natural language processing tasks, yet their reliance on the knowledge they were initially trained on restricts their ability to deal with evolving topics. In contrast, RAG systems enhance LLMs by retrieving contextually relevant information from curated, up-to-date collections before generating responses. AsthmaBot goes a step further by incorporating various data modalities, including text, images, and videos, making its answers not only more comprehensive but accessible to non-expert users.

The paper's authors, A. Bahaj et al., designed AsthmaBot to operate as a chatbot interface, allowing users to interactively seek and obtain asthma-related information. The system's evaluation using a set of frequently asked questions (FAQs) shows an improvement in providing accurate, relevant answers when compared to baselines without RAG integration. Metrics such as ROUGE and BLEU scores corroborate these findings, demonstrating considerable enhancements across different languages and modalities.

Among AsthmaBot's contributions, the translation of non-English queries to English prior to analysis is noteworthy. This step mitigates the known linguistic biases inherent in LLMs, where English tends to yield higher-quality outputs. Furthermore, AsthmaBot's visual interface is accessible online and supports the inclusion of sources for its responses, thus enhancing user trust by offering source verification.

Despite these advancements, notable challenges and opportunities for future research remain. The authors suggest enhancing data curation, particularly for video and image sources, to ensure higher factual accuracy. Moreover, the development of methods for generating visual summaries of responses could significantly aid user comprehension. In addition, while AsthmaBot is tailored for asthma-specific scenarios, the underlying methodology is broadly applicable, suggesting potential expansion to other medical conditions or domains such as legal or educational contexts.

AsthmaBot represents a significant stride in integrating AI technologies to address practical healthcare needs. This work underscores the potential of RAG systems in delivering domain-specific automated assistance, thereby contributing to the broader discourse on machine learning's role in healthcare. Future enhancements, especially regarding data diversity and system adaptability, could further strengthen the utility and reach of systems like AsthmaBot.

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