Knowledge Graphs, Large Language Models, and Hallucinations: An NLP Perspective

Abstract: LLMs have revolutionized NLP based applications including automated text generation, question answering, chatbots, and others. However, they face a significant challenge: hallucinations, where models produce plausible-sounding but factually incorrect responses. This undermines trust and limits the applicability of LLMs in different domains. Knowledge Graphs (KGs), on the other hand, provide a structured collection of interconnected facts represented as entities (nodes) and their relationships (edges). In recent research, KGs have been leveraged to provide context that can fill gaps in an LLM understanding of certain topics offering a promising approach to mitigate hallucinations in LLMs, enhancing their reliability and accuracy while benefiting from their wide applicability. Nonetheless, it is still a very active area of research with various unresolved open problems. In this paper, we discuss these open challenges covering state-of-the-art datasets and benchmarks as well as methods for knowledge integration and evaluating hallucinations. In our discussion, we consider the current use of KGs in LLM systems and identify future directions within each of these challenges.