Comprehensive Audio Query Handling System with Integrated Expert Models and Contextual Understanding

Abstract: This paper presents a comprehensive chatbot system designed to handle a wide range of audio-related queries by integrating multiple specialized audio processing models. The proposed system uses an intent classifier, trained on a diverse audio query dataset, to route queries about audio content to expert models such as Automatic Speech Recognition (ASR), Speaker Diarization, Music Identification, and Text-to-Audio generation. A 3.8 B LLM model then takes inputs from an Audio Context Detection (ACD) module extracting audio event information from the audio and post processes text domain outputs from the expert models to compute the final response to the user. We evaluated the system on custom audio tasks and MMAU sound set benchmarks. The custom datasets were motivated by target use cases not covered in industry benchmarks and included ACD-timestamp-QA (Question Answering) as well as ACD-temporal-QA datasets to evaluate timestamp and temporal reasoning questions, respectively. First we determined that a BERT based Intent Classifier outperforms LLM-fewshot intent classifier in routing queries. Experiments further show that our approach significantly improves accuracy on some custom tasks compared to state-of-the-art Large Audio LLMs and outperforms models in the 7B parameter size range on the sound testset of the MMAU benchmark, thereby offering an attractive option for on device deployment.