Enhancing Patient Acceptance of Robotic Ultrasound through Conversational Virtual Agent and Immersive Visualizations

Abstract: Robotic ultrasound systems can enhance medical diagnostics, but patient acceptance is a challenge. We propose a system combining an AI-powered conversational virtual agent with three mixed reality visualizations to improve trust and comfort. The virtual agent, powered by a LLM, engages in natural conversations and guides the ultrasound robot, enhancing interaction reliability. The visualizations include augmented reality, augmented virtuality, and fully immersive virtual reality, each designed to create patient-friendly experiences. A user study demonstrated significant improvements in trust and acceptance, offering valuable insights for designing mixed reality and virtual agents in autonomous medical procedures.