Personalized Education with Generative AI and Digital Twins: VR, RAG, and Zero-Shot Sentiment Analysis for Industry 4.0 Workforce Development

Abstract: The Fourth Industrial Revolution (4IR) technologies, such as cloud computing, machine learning, and AI, have improved productivity but introduced challenges in workforce training and reskilling. This is critical given existing workforce shortages, especially in marginalized communities like Underrepresented Minorities (URM), who often lack access to quality education. Addressing these challenges, this research presents gAI-PT4I4, a Generative AI-based Personalized Tutor for Industrial 4.0, designed to personalize 4IR experiential learning. gAI-PT4I4 employs sentiment analysis to assess student comprehension, leveraging generative AI and finite automaton to tailor learning experiences. The framework integrates low-fidelity Digital Twins for VR-based training, featuring an Interactive Tutor - a generative AI assistant providing real-time guidance via audio and text. It uses zero-shot sentiment analysis with LLMs and prompt engineering, achieving 86\% accuracy in classifying student-teacher interactions as positive or negative. Additionally, retrieval-augmented generation (RAG) enables personalized learning content grounded in domain-specific knowledge. To adapt training dynamically, finite automaton structures exercises into states of increasing difficulty, requiring 80\% task-performance accuracy for progression. Experimental evaluation with 22 volunteers showed improved accuracy exceeding 80\%, reducing training time. Finally, this paper introduces a Multi-Fidelity Digital Twin model, aligning Digital Twin complexity with Bloom's Taxonomy and Kirkpatrick's model, providing a scalable educational framework.