Co-Designing Augmented Reality Tools for High-Stakes Clinical Teamwork

Abstract: How might healthcare workers (HCWs) leverage augmented reality head-mounted displays (AR-HMDs) to enhance teamwork? Although AR-HMDs have shown immense promise in supporting teamwork in healthcare settings, design for Emergency Department (ER) teams has received little attention. The ER presents unique challenges, including procedural recall, medical errors, and communication gaps. To address this gap, we engaged in a participatory design study with healthcare workers to gain a deep understanding of the potential for AR-HMDs to facilitate teamwork during ER procedures. Our results reveal that AR-HMDs can be used as an information-sharing and information-retrieval system to bridge knowledge gaps, and concerns about integrating AR-HMDs in ER workflows. We contribute design recommendations for seven role-based AR-HMD application scenarios involving HCWs with various expertise, working across multiple medical tasks. We hope our research inspires designers to embark on the development of new AR-HMD applications for high-stakes, team environments.