LLMCode: Evaluating and Enhancing Researcher-AI Alignment in Qualitative Analysis

Abstract: The use of LLMs in qualitative analysis offers enhanced efficiency but raises questions about their alignment with the contextual nature of research for design (RfD). This research examines the trustworthiness of LLM-driven design insights, using qualitative coding as a case study to explore the interpretive processes central to RfD. We introduce LLMCode, an open-source tool integrating two metrics, namely Intersection over Union (IoU) and Modified Hausdorff Distance, to assess the alignment between human and LLM-generated insights. Across two studies involving 26 designers, we find that while the model performs well with deductive coding, its ability to emulate a designer's deeper interpretive lens over the data is limited, emphasising the importance of human-AI collaboration. Our results highlight a reciprocal dynamic where users refine LLM outputs and adapt their own perspectives based on the model's suggestions. These findings underscore the importance of fostering appropriate reliance on LLMs by designing tools that preserve interpretive depth while facilitating intuitive collaboration between designers and AI.