Improving Named Entity Transcription with Contextual LLM-based Revision

Abstract: With recent advances in modeling and the increasing amount of supervised training data, automatic speech recognition (ASR) systems have achieved remarkable performance on general speech. However, the word error rate (WER) of state-of-the-art ASR remains high for named entities. Since named entities are often the most critical keywords, misrecognizing them can affect all downstream applications, especially when the ASR system functions as the front end of a complex system. In this paper, we introduce a LLM revision mechanism to revise incorrect named entities in ASR predictions by leveraging the LLM's reasoning ability as well as local context (e.g., lecture notes) containing a set of correct named entities. Finally, we introduce the NER-MIT-OpenCourseWare dataset, containing 45 hours of data from MIT courses for development and testing. On this dataset, our proposed technique achieves up to 30\% relative WER reduction for named entities.