LLM Agents Are the Antidote to Walled Gardens

Abstract: While the Internet's core infrastructure was designed to be open and universal, today's application layer is dominated by closed, proprietary platforms. Open and interoperable APIs require significant investment, and market leaders have little incentive to enable data exchange that could erode their user lock-in. We argue that LLM-based agents fundamentally disrupt this status quo. Agents can automatically translate between data formats and interact with interfaces designed for humans: this makes interoperability dramatically cheaper and effectively unavoidable. We name this shift universal interoperability: the ability for any two digital services to exchange data seamlessly using AI-mediated adapters. Universal interoperability undermines monopolistic behaviours and promotes data portability. However, it can also lead to new security risks and technical debt. Our position is that the ML community should embrace this development while building the appropriate frameworks to mitigate the downsides. By acting now, we can harness AI to restore user freedom and competitive markets without sacrificing security.