RAGAPHENE: A RAG Annotation Platform with Human Enhancements and Edits

Abstract: Retrieval Augmented Generation (RAG) is an important aspect of conversing with LLMs when factually correct information is important. LLMs may provide answers that appear correct, but could contain hallucinated information. Thus, building benchmarks that can evaluate LLMs on multi-turn RAG conversations has become an increasingly important task. Simulating real-world conversations is vital for producing high quality evaluation benchmarks. We present RAGAPHENE, a chat-based annotation platform that enables annotators to simulate real-world conversations for benchmarking and evaluating LLMs. RAGAPHENE has been successfully used by approximately 40 annotators to build thousands of real-world conversations.