How Digital Artifacts Should Support Information Flow in Remote Meetings

Determine how digital artifacts such as emails, documents, and webpages should be designed and structured to support the specific information flow of remote online meetings, including facilitating the transfer, translation, transformation, and holding of meeting knowledge across subsequent asynchronous collaboration contexts.

Background

Classical CSCW literature shows that digital artifacts play key roles in team coordination by enabling the transfer, translation, transformation, and holding of knowledge. With the rise of remote work, meetings serve as crucial articulation work, producing rich, multi-media information that must flow into asynchronous activities.

Despite this, it remains unclear how such artifacts should specifically support the information flow originating from remote video meetings. Clarifying this would inform the design of artifacts that bridge synchronous meeting content into effective post-meeting collaboration, a gap this paper begins to explore through the concept of meeting bridges and elicited design principles.