Revisiting SLO and Goodput Metrics in LLM Serving

Abstract: LLMs have achieved remarkable performance and are widely deployed in various applications, while the serving of LLM inference has raised concerns about user experience and serving throughput. Accordingly, service level objectives (SLOs) and goodput-the number of requests that meet SLOs per second-are introduced to evaluate the performance of LLM serving. However, existing metrics fail to capture the nature of user experience. We observe two ridiculous phenomena in existing metrics: 1) delaying token delivery can smooth the tail time between tokens (tail TBT) of a request and 2) dropping the request that fails to meet the SLOs midway can improve goodput. In this paper, we revisit SLO and goodput metrics in LLM serving and propose a unified metric framework smooth goodput including SLOs and goodput to reflect the nature of user experience in LLM serving. The framework can adapt to specific goals of different tasks by setting parameters. We re-evaluate the performance of different LLM serving systems under multiple workloads based on this unified framework and provide possible directions for future optimization of existing strategies. We hope that this framework can provide a unified standard for evaluating LLM serving and foster researches in the field of LLM serving optimization to move in a cohesive direction.