Explainable Boosting Machine for Predicting Claim Severity and Frequency in Car Insurance

Abstract: In a context of constant increase in competition and heightened regulatory pressure, accuracy, actuarial precision, as well as transparency and understanding of the tariff, are key issues in non-life insurance. Traditionally used generalized linear models (GLM) result in a multiplicative tariff that favors interpretability. With the rapid development of machine learning and deep learning techniques, actuaries and the rest of the insurance industry have adopted these techniques widely. However, there is a need to associate them with interpretability techniques. In this paper, our study focuses on introducing an Explainable Boosting Machine (EBM) model that combines intrinsically interpretable characteristics and high prediction performance. This approach is described as a glass-box model and relies on the use of a Generalized Additive Model (GAM) and a cyclic gradient boosting algorithm. It accounts for univariate and pairwise interaction effects between features and provides naturally explanations on them. We implement this approach on car insurance frequency and severity data and extensively compare the performance of this approach with classical competitors: a GLM, a GAM, a CART model and an Extreme Gradient Boosting (XGB) algorithm. Finally, we examine the interpretability of these models to capture the main determinants of claim costs.